Return Policy

Return Policy:

  • Customers can exchange/return their order within 15 days after an order has been delivered.
  • In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled.
  • Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at corporate@fititindia.com and we will get back to you.
  • If you have to return or exchange anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on corporate@fititindia.com.
  • Gift cards/vouchers are non-refundable.
  • Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
  • To maintain strict hygiene standards of our products, we do not accept returns on boxers.
  • You can only apply for a Return/Exchange from your The Fitit India account. Login to your account and go the ‘My Orders’ section. Click on ‘View/Edit Order Details’ for the respective order.
  • Self-Ship: Since we do not have a reverse pick up facility, we request you to self-ship the product to us. We will credit 100 Reward Points in your account in lieu of the shipping costs.
  • If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
  • Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
  • You can courier the product(s) to the address mentioned below:
  • Fitit India,No.44,Paramasivam Building ,CAK Road ,Karur-639001
  • On receiving the product at the warehouse, Reward Points will be credited to your account along with 100 Points for Courier Charges.